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Effective Monday, April 26th, 2021, Securitas Electronic Security (SES) will sunset the FE Moran Security Solutions (FEMSS) BoldNet and InSite online client portals as part of the integration and transition process to SES platforms. SecureStat, SES’ industry leading online client management tool, will replace these portals and be available for no additional charge to former FEMSS & MidCo Systems clients with SES contracted recurring services, such as service plans or alarm monitoring.

SES SecureStat®

SecureStat offers you access to dynamic reporting, online service requests, installation project updates, alarm monitoring data, Service Messenger real-time service alerts about the status of your service repairs, and more. SecureStat is designed to empower you to make quick, effective and compliant decisions with your security environment in full view. The personalized SecureStat dashboard gives you the security control, tools & information needed to improve your operations, ensure business compliance & reduce risk.

We are confident you will find SecureStat a strong addition to your security program and a valuable management resource. To learn more, please refer to our SecureStat Overview. To sign up for SecureStat and schedule a training, please contact your account executive or SES directly at SecureStat@securitases.com.

Pay Your Bill Online

This remote management tool allows you to check account status, review invoices, pay your bill online, schedule a service call.

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  • SPEAK TO A REPRESENTATIVE

    Customer Care: (877) 336-6726

  • TALK WITH US

    Customer Service: (866) 472-6450, option 2
    Account Updates:  AccountUpdates@femoransecurity.com
    Central Station: (866) 472-6450, option 1

Request Service

Need help? Our certified technicians are here to assist you when you need it.

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Update Contact List

Update the call list for who we should contact in the event of an emergency.

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Manuals & Videos

For general troubleshooting, and basic help with system components.

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Customer Service FAQ

For a more detailed FAQ, please click here.

Your code allows you to arm/disarm the system.  You want to keep this information private to help protect your property.  A Master Code is a code that allows you programming access from your display and can be used to arm/disarm your system.

Please see the following bypass instructions for your alarm model. Make sure you contact service to repair the device.

Passwords grant you access to information from our central station; it is a way to identify you.  You can request to change a password by emailing accountupdates@femoransecurity.com; they will instruct you on how to submit the request.

If you are not able to make it to the premise, you may call our 24 hour central station to find out if the police reported back to us.  Otherwise, contacting your local precinct or station would let you know what the police may have found.

See More FAQ’s Here
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