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Pay Your Bill Online

This remote management tool allows you to check account status, review invoices, pay your bill online, schedule a service call.

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    Customer Care: (877) 336-6726


    Customer Service: (866) 472-6450, option 2
    Account Updates:  AccountUpdates@femoransecurity.com
    Central Station: (866) 472-6450, option 1

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Need help? Our certified technicians are here to assist you when you need it.

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Update Contact List

Update the call list for who we should contact in the event of an emergency.

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Manuals & Videos

For general troubleshooting, and basic help with system components.

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Customer Service FAQ

For a more detailed FAQ, please click here.

Your code allows you to arm/disarm the system.  You want to keep this information private to help protect your property.  A Master Code is a code that allows you programming access from your display and can be used to arm/disarm your system.

Please see the following bypass instructions for your alarm model. Make sure you contact service to repair the device.

Passwords grant you access to information from our central station; it is a way to identify you.  You can request to change a password by emailing accountupdates@femoransecurity.com; they will instruct you on how to submit the request.

If you are not able to make it to the premise, you may call our 24 hour central station to find out if the police reported back to us.  Otherwise, contacting your local precinct or station would let you know what the police may have found.

See More FAQ’s Here
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