Careers at FE Moran Security Solutions

Relentless, Passionate, Growing.

Put Your Security Career On The Right Path!

At FE Moran Security Solutions we take great pride in our employees. Selecting the right people to join our company is done on the basis of attitude, experience, ability, skill, and character. Our company believes strongly in promoting and adjusting incentives on the basis of merit.

We take great pride in exceeding our customers’ expectations and are tasked with making them our #1 priority. FE Moran Security Solutions is dedicated to providing superior alarm monitoring, installations and second to none services that are delivered by our employees, our most valuable asset. We embrace this attitude for the betterment of the company and we are excited about you exploring career opportunities with us.

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five shields, residential, commercial security by FE Moran

Career Opportunities

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Technical

Network Administrator

We are looking for a Network Administrator to maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation. This may include installing and integrating new network/server hardware and applications. Participate in a 24×7 shared on-call schedule. Some travel may be required. · BS degree in Computer Science or related field.

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Helpdesk Technician

FE Moran Security Solutions is looking to add a Helpdesk Support Technician to the IT department. This position will serve as first point of contact to address general maintenance and repair tickets of employees, vendors and customers and then escalate if needed. Working knowledge and on-site technical experience required. Associates degree in IT Services, preferred.

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Security Technical Support Engineer I (STSE I)

The basic function of the Security Technical Support Engineer I (STSE I) is to build and enhance MidCo Inc.’s (a division of FE Moran Security Solutions) customer relationships by providing technical service, installation, and sales support while offering innovative ideas to improve product quality to customers, field personnel, and internal personnel. The STSE I is to provide pre-sales support and engineering, as requested by Account Executives, Project Managers, and/or Installation, Service, Sales, or Division Managers. They are to assist Security Project Managers and STSE II’s with project system engineering and technical support on: field hardware, system field devices, software set-up, configuration, and programming in accordance with engineered drawings and project documents.

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Security Technical Support Engineer II (STSE II)

The basic function of the Security Technical Support Engineer II (STSE II) is to build and enhance MidCo Inc.’s (a division of FE Moran Security Solutions) customer relationships by providing technical service, installation, and sales support while offering innovative ideas to improve product quality to customers, field personnel, and internal personnel. They are to assist Security Project Managers with project system engineering. The STSE II is to provide technical support on field hardware, system field devices, software set-up, configuration, and programming in accordance with engineered drawings and project documents.

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Inspector

The Inspector is responsible for meeting customers’ expectations while performing quality inspections. The inspector’s primary function will be to provide reliable, high quality customer support through on-site inspecting and preventive maintenance services. The Inspector will perform routine inspections, testing, servicing and installing and preventative maintenance on products.

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Estimator

The role of the Estimator is to promote complete system integration including Fire Alarms, Electrical Bid Market, CCTV and Access Control. This position will need to evaluate clients’ Job(s) property and help assess life safety design & security needs, as well as educate our clients on the pros and cons of various system components and help them decide which will serve them best. This position also design systems to meet specific criteria and assists in the completion PM of the project including municipality alarm permits as required.

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Security Technical Support Engineer

The Security Technical Support Engineer builds and enhances customer relationships by providing technical service, installation, and sales support while offering innovative ideas to improve product quality to customers, field personnel, and internal personnel.

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Sales

Small Business Sales

We are searching for fanatical, hard-working, and driven Sales Reps to join our team. We are looking to add a few highly motivated, production driven and confident individuals who are looking for “above average” income. Successful Sales Reps are dedicated to delivering personalized support to the small business community. You will help your customers feel safe, protected and connected to their businesses by presenting the best package to protect their employees and/or property with intrusion detection, video surveillance, and environmental monitoring. If you are driven and have a passion for sales, FE Moran will provide you with the resources, and training you need to be successful. FE Moran offers a rich benefit package along with pay for performance initiatives and bonuses.

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Inside Sales Specialist

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. As an inside sales representative you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, generating interest, qualifying prospects and closing sales.

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Commercial Sales

The Commercial Sales Consultant possesses a positive attitude, is technical in nature and provides fanatical customer service. This professional is responsible for selling and promoting our services and products, building relationships and closing new business while maximizing customer satisfaction and ensuring customer retention. FE Moran offers a rich benefit package along with pay for performance initiatives and bonuses.

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Security Account Executive

The Security Account Executive is to sell and market MidCo Inc.’s (a division of FE Moran Security Solutions) security products and services. They are to develop a sale and marketing plan, manager new and existing accounts as assigned and generate a profit for MidCo Inc. (a division of FE Moran Security Solutions).

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Network Sales Manager

The Network Sales Manager is to perform functions to develop and implement the marketing program to support MidCo Inc.’s (a division of FE Moran Security Solutions) products and gather information necessary to insure that those products meet the needs of our intended market. The Network Sales Manager also needs to be able to design and research information that provides data necessary to enable MidCo Inc. (a division of FE Moran Security Solutions) to make any marketing or business plans. The Network Sales Manager needs to be able to manage the Network sales personnel, sell MidCo Network products and generate a profit for MidCo Inc. (a division of FE Moran Security Solutions).

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Network Account Executive

The Network Account Executive is to sell and market MidCo Inc.’s (a division of FE Moran Security Solutions) network products and services. They are to develop a sale and marketing plan, manager new and existing accounts as assigned and generate a profit for MidCo Inc. (a division of FE Moran Security Solutions).

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Support

Customer Service Level I & II

The Customer Service Operator is primarily responsible for answering and routing incoming calls while providing a delightful experience for external and internal customers while assisting the company with its overall mission. High attention to detail with regards to accuracy is essential. If you have excellent attention to detail and advanced keyboarding skills, this is the perfect position for you.

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Call Center/Dispatch (Central IL Only)

We are looking for reps on our DAY (6a-4p) & EVENING shift (2p-11p) Our team is comprised of smart, timely and energetic people dedicated to providing fanatical customer support. A hands on/classroom training program will allow the ideal candidate to succeed and grow rapidly with a tenacious attitude and the willingness to serve our customers. Previous office experience preferred. PERC and CSAA certification required.

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Scheduler/Service Coordinator

Service Coordinator are responsible for national and/or local account management. The Coordinator will handle a high volume of calls, document and update customer records based on interactions, process and audit customer paperwork, troubleshoot as well as provide basic information about products and services. The ideal candidate will have the ability to handle multiple task simultaneously and thrive in a fast-paced environment. Previous customer service experience, excellent communication skills, well-developed organization and computer skills are a requirement of this position.

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Front Desk Coordinator

We are looking for an energetic detailed Front Office Coordinator. This position oversees our front desk operations including but not limited to answering/routing all incoming phone calls, incoming/outgoing mail, package delivery services, office supply management, daily bank deposit, building vendors and most importantly being the front line contact with our customers. We provide fanatical customer service to our customers so if you are looking to be part of this culture in a growing organization, then I invite you to apply online today.

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Administrative/Office Assistant

Employees in an administrative role are primarily responsible for data entry of multiple types of content into one or multiple operating systems. Administrative personnel also create reports and audit existing information for errors and/or duplicates. Administrative positions are available in various departments within the organization to assist with providing fanatical customer service. High attention to detail with regards to accuracy is essential. If you have excellent attention to detail and advanced keyboarding skills, this is the perfect position for you.

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Operations

Director, PM & Design

The Director provides project management for all aspects of the systems integration and Vertical Market projects including but not limited to planning, estimating, design, pre-construction, installation, start-up, commissioning, and handover of assigned projects.

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Installation Coordinator

The Installation Coordinator is responsible for ensuring responsive, safe, and profitable customer installations. This person is responsible for maximizing billed revenue hours, minimizing inventory variances and constantly improving customer satisfaction. The Install Coordinator is a pivotal liaison among many processes of the company and must collaborate with the Operations Manager, Central Station, Sales Consultants, Technicians, Inventory Personnel, Accounting Team and customers.

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Agreement Review Specialist

The Agreement Review Specialist is a valued member of our busy, growing sales team holding an important role to assist the company in exceeding ongoing sales objectives. ARS monitors and reviews paperwork that has been submitted by sales to determine the most efficient method of execution toward job conversion. ARS works between two in-house software programs and must possess a high acumen for accuracy, problem solving, and urgency.

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Scheduler/Service Coordinator

Service Coordinator are responsible for national and/or local account management. The Coordinator will handle a high volume of calls, document and update customer records based on interactions, process and audit customer paperwork, troubleshoot as well as provide basic information about products and services. The ideal candidate will have the ability to handle multiple task simultaneously and thrive in a fast-paced environment. Previous customer service experience, excellent communication skills, well-developed organization and computer skills are a requirement of this position.

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Administrative

Talent Acquisition Specialist

As the Talent Acquisition Specialist, you will deliver a high-quality experience for our hiring leaders and candidates by facilitating best-in-class sourcing, interview and selection, and on-boarding processes. You will execute customized recruitment strategies to support our growth initiatives. As a natural collaborator with cross-functional teams and as a subject matter expert on methodologies for sourcing technical through professional roles you will maintain an exceptional record of recruiting accomplishments, be proactive, and thrive in a dynamic and rapidly growing organization.

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HR Support Specialist

The Human Resource Assistant will be responsible for providing administrative support for the HR team. The HR Assistant contributes to team effort by accomplishing related task and maintaining and protecting operations by keeping human resources information confidential.

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Front Desk Coordinator

We are looking for an energetic detailed Front Office Coordinator. This position oversees our front desk operations including but not limited to answering/routing all incoming phone calls, incoming/outgoing mail, package delivery services, office supply management, daily bank deposit, building vendors and most importantly being the front line contact with our customers. We provide fanatical customer service to our customers so if you are looking to be part of this culture in a growing organization, then I invite you to apply online today.

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Accounting Assistant

The Specialist is primarily responsible for assisting with our National Account customers and their alarm licensing and permits requirements for various states, as well as local jurisdictions. High attention to detail, Microsoft Office skill and demonstrated superior customer service skills required.

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Accounting Clerk

The basic function of Accounting Clerk C is to insure proper and timely payment of all vendor and administrative expenses, with allocation of these expenses to the designated General Ledger accounts. Also monthly analysis of various General Ledger accounts and maintenance of fixed assets.

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Accounting Assistant

The Specialist is primarily responsible for assisting with our National Account customers and their alarm licensing and permits requirements for various states, as well as local jurisdictions. High attention to detail, Microsoft Office skill and demonstrated superior customer service skills required.

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A/P Accountant

The basic function of A/P Accountant is to insure proper and timely payment of all vendor and administrative expenses, with allocation of these expenses to the designated General Ledger accounts. Also monthly analysis of various General Ledger accounts and maintenance of fixed assets when needed.

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Finance Manager/Controller

The Finance Manager is responsible for managing the daily accounting activities, ensuring that proper accounting and recording of company transactions are performed in an accurate and timely manner; and producing financial and other key reports as directed.

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Administrative/Office Assistant

Employees in an administrative role are primarily responsible for data entry of multiple types of content into one or multiple operating systems. Administrative personnel also create reports and audit existing information for errors and/or duplicates. Administrative positions are available in various departments within the organization to assist with providing fanatical customer service. High attention to detail with regards to accuracy is essential. If you have excellent attention to detail and advanced keyboarding skills, this is the perfect position for you.

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Our Technology, Your Opportunity!

Our mission is to build profitable, ongoing relationships by protecting people and what matters most to them. Providing innovative life safety and security solutions, high-quality equipment and installations, customized monitoring and unsurpassed customer service by continually building trust by following through on our commitments.

Smart Technology

Professional Installation

24/7 Alarm Monitoring

Friendly, Local Service

Sell Customized Alarm Monitoring Solutions

In House, UL-Listed Central Station

Our central station is here 24/7 to protect what matters most to our customers. We have designed a state-of-the-art facility which ensures fast, efficient, and reliable communication with our customer’s alarm system. We have planned and configured our infrastructure for 100% uptime-and with every condition. We take our responsibility of protecting people and property very seriously.

Every dispatcher is CSAA (Central Station Alarm Assoc.) certified earning FE Moran Security Solutions the prestigious Five Diamond Certificate: The highest training certification available in the alarm industry. We are proud of our UL and FM certifications and we exceed their standards assuring that our customers can rest well knowing that we will deliver the best service in the business.

Why Work With Us? Check Out Our Associations & Awards

We recognize the need to carry the highest credentials in the security industry in order to provide our customers with the reassurance that we operate to not only meet but to exceed the industry standards. These high standards have afforded our company with several awards and recognitions. We humbly accept these awards while proving our dedication and commitment to always moving forward and advancing our customer service, life safety and best practices to benefit our valued customers.

Central Station Alarm Association

Underwriters Laboratory

Underwriters Laboratory UL Listed logo | FE Moran Security Solutions

Factory Mutual

Factory Mutual FM Approved logo | FE Moran Security Solutions

Electronic Security Association

Electronic Security Association ESA logo

National Fire Protection Association

National Fire Protection Association NFPA logo | FE Moran Security Solutions

Better Business Bureau

Better Business Bureau BBB logo | FE Moran Security Solutions

Work With Us & Make a Difference In Our Communities

We are dedicated to supporting the local communities by offering a helping hand through employee-driven goals representing our philosophy to help others in need.